Terms of Service
1. Introduction
Welcome to BrownHosting.com (“we”, “us”, “our”). By using our services, you agree to comply with and be bound by the following terms of service. Please read these terms carefully. If you do not agree to these terms, you should not use our services.
2. Services
BrownHosting.com offers web hosting services, including but not limited to shared hosting, reseller hosting, and domain registration.
3. Account Usage
3.1 Resource Usage
We do not allow the over-usage of server resources under any conditions. This includes, but is not limited to, excessive use of CPU, memory, or disk space.
3.2 Email, Disk, and Resource Abuse
If we find a user engaging in email abuse (such as spamming), disk abuse (such as using the server for storage purposes not related to their website), or any other form of resource abuse, we reserve the right to suspend the user’s account without prior notice.
3.3 Abuse Penalties
We take abuse cases very seriously. In instances of abuse, we may charge a fine of up to $800 USD depending on the severity of the case.
4. Unlimited Plans
Our plans may use the term “Unlimited” to describe certain features, but these features come with specific limitations:
4.1 Unlimited Resources
The term “Unlimited” means that users can use the services without specified limits, but within reasonable resource constraints. For example, files related to the user’s website are welcome, but the server cannot be used as a general storage facility.
4.2 Unlimited cPanel Accounts
For reseller accounts, “Unlimited cPanel Accounts” means a reseller can host up to 15 cPanel accounts. Beyond this limit, a fee of $1 USD per account per month will be charged.
4.3 Unlimited Bandwidth
“Unlimited Bandwidth” means there is a cap of 10 GB per month. Users can purchase additional bandwidth by raising a support ticket.
5. Payment and Fees
All fees for our services are due in advance and must be paid in full before services are rendered. Late payments may result in suspension or termination of services.
6. Suspension and Termination
6.1 Suspension
We reserve the right to suspend any account that violates our terms of service, engages in resource abuse, or fails to make timely payments.
6.2 Termination
Accounts may be terminated for severe violations of our terms of service or for repeated instances of resource abuse. Terminated accounts will not be eligible for refunds.
7. Limitation of Liability
BrownHosting.com shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use our services, or for the cost of procurement of substitute services.
8. Indemnification
You agree to indemnify and hold harmless BrownHosting.com, its affiliates, and their respective officers, directors, employees, and agents from any claims, damages, liabilities, costs, and expenses (including reasonable attorney’s fees) arising out of your use of our services, your violation of these terms, or your violation of any rights of another.
9. Changes to Terms
We reserve the right to modify these terms of service at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our services after any such changes constitutes your acceptance of the new terms.
10. Contact Us
If you have any questions about these terms of service, please contact us at:
- Email: care@brownhosting.com
- Ticket: Rise ticket at My account area.
